Pluck Points
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Shipping policy
Shipping Across Canada:
$8.50 flat rate shipping for orders across Canada under $60. (Over $60 is free)
You will be provided with tracking information upon shipment.
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Shipping across Canada is free for product orders over $60.
Orders ship within 3-5 business days. We hand-blend and pack all our teas in small batches at our Toronto facility to ensure you get the freshest teas possible.
We unfortunately cannot accept returns due to our stringent food safety protocols, however if there is a problem with your order we want to make it right. Please contact info@pluckteas.com if you have any questions or concerns.
Once your order has shipped, your tracking information will be sent automatically.
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Note on U.S. Shipping:
We have made the difficult decision to temporarily pause all US shipping given the unclear circumstances regarding tariffs and shipping processing times.
We know many tea lovers in the US enjoy Pluck, and we’re working hard to bring our small batch, handcrafted, premium teas back to you soon.
Thank you for your patience and continued support.
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