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FREQUENTLY ASKED QUESTIONS

Q: WHAT’S WITH THE NAME?

A: Pluck is the first measure of quality in tea production – tea is traditionally harvested by hand-plucking, and the crop is graded by its pluck. We’re pretty big on quality.

Q: I AM A BIG FAN. WHERE CAN I BUY YOUR TEAS?

A: Pluck is available for sale online, or at Indigo, Rowe Farms, and the AGO to name a few retailers. Click here to find a location near you.

Q: CAN I STOP BY YOUR OFFICE TO PICK SOME UP?

A: Our office in midtown Toronto is open by appointment only. Contact us at info@pluckteas.com and we will try our best to accommodate you.

Q: WHAT ARE THE HEALTH BENEFITS OF YOUR TEAS?

A: The benefits of tea consumption are well documented, and new health studies are being published all the time. The Tea Association of Canada (www.tea.ca) is a great resource for the most up-to-date material.

Q: DO YOU USE NUTS IN YOUR TEAS?

A: We do not include nuts in our blends, and nuts are not permitted on premises.  We follow strict allergen guidelines, however we are not certified ‘Nut Free’ at this time.

Q: WHAT IS THE ETHICAL TEA PARTNERSHIP?

A: The ETP is an alliance of international tea companies looking to build a thriving tea industry that is socially just and environmentally sustainable. All of our tea leaves and ingredients are purchased from ETP members.

Q: WHAT ABOUT COOKING WITH TEA?

A: Tea can take the spotlight in many dishes, from barbeque sauce and shortbreads to cocktails. Check out our favourite recipes here.

Q: HOW IS YOUR TEA LOCAL?

A: At Pluck, we proudly highlight local ingredients in our teas.  From Muskoka cranberries, Niagara apples, and Prince Edward County lavender, to Southbrook Vineyards grape skins and Chocosol cocoa nibs, we are always on the lookout for new ingredients to showcase in our premium blends.  We blend and pack by hand at our facility in Toronto.

Q: CAN I JOIN YOUR MAILING LIST TO HEAR ABOUT UPCOMING EVENTS, NEW BLENDS AND RECIPES?

A: Absolutely – simply join the mailing list here and we will keep you in the loop.

Q: DO YOU USE ARTIFICIAL FLAVOURS IN YOUR TEAS?

A: No. We only use natural ingredients.

Q: HOW DO I PROPERLY PREPARE TEA?

A: Different teas benefit from specific preparations. For a perfect cup, use the following guide:

TYPE WEIGHT* TEMP TIME
Black 2.5g 200-212 3-5 min
Green 2.5g 170-180 2-3 min
Oolong 2.5g 190-200 2-3 min
White 2.5g 160-175 2-3 min
Tisanes 2.5g 200-212 4-7 min

* Standard is 2.5g loose tea per 6oz serving.

TYPE APPROX. VOLUME PER 2.5G
Black Rounded Teaspoon
Green Heaping Tablespoon
Oolong Rounded Teaspoon
White (Pai Mu Tan Style) Heaping Tablespoon
Tisanes Varies
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