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Need to receive your order by Dec 24th? Make sure to place your order no later than 5pm Dec 12th.

FREQUENTLY ASKED QUESTIONS

Q: DO YOUR TEA BAGS CONTAIN PLASTIC?

A: No. Our woven tea bag material is plant – based and made from non – GMO corn.

Our tea bags are 100% compostable and biodegradable. Find out more about our sustainability and Tea for Good mission here.

Q: WHAT’S WITH THE NAME?

A: Pluck is the first measure of quality in tea production. Tea is traditionally harvested by hand – plucking, and the crop is graded by its ‘pluck’. We’re pretty big on quality.

Pluck also has a second meaning: a person with ‘pluck’ is spirited, determined, and courageous. Our founder Jennifer embodies these traits. You can read more about her journey here.

Q: I AM A BIG FAN. WHERE CAN I BUY YOUR TEAS?

A: The best place to find our complete lineup is right here on our website, and we offer free shipping for orders over $40.

Pluck Tea is also available for sale at select retailers and cafes.

Drop us a note here and Teri will help you find a retail location near you.

Q: CAN I STOP BY YOUR OFFICE TO PICK SOME UP?

A: Our office in midtown Toronto is open by appointment only, but we are always happy to accommodate pick – up orders.

Contact us at info@pluckteas.com to place an order, and you can pay on pickup. (Cash, Visa, or Mastercard only)

Q: WHAT ARE THE HEALTH BENEFITS OF YOUR TEAS?

A: The benefits of tea consumption are well documented, and new health studies are being published all the time.

The Tea Association of Canada (www.tea.ca) is a great resource for the most up-to-date material.

Q: DO YOU USE NUTS IN YOUR TEAS?

A: We do not include nuts in our blends, and nuts are not permitted on premises.

We follow strict allergen guidelines, however we are not certified ‘Nut Free’ at this time.

Q: WHAT ARE NATURAL FLAVOURS?

A: Natural flavours are flavours that are derived from real plant – based ingredients, in contrast to artificial flavours which are synthesized in a lab. At Pluck we believe that natural flavours make better tea.

Most of the natural flavours we use in our flavoured teas are alcohol – based. The flavour is applied to the tea leaves as an ultra fine concentrated mist in a minimal amount while the leaves are tumbled in a mixer, and the alcohol quickly evaporates away – leaving the pure flavour behind. (There is no alcohol in our tea leaves)

Tip: You can try making your own natural flavours at home by using a neutral sprit (vodka for example) and soaking fruits, spices, or fresh botanicals in it. Vanilla bean is an excellent ingredient to try.

Q: WHAT ABOUT COOKING WITH TEA?

A: Tea can take the spotlight in many dishes, from barbeque sauce and shortbreads to cocktails. Tried matcha or earl grey ice cream? Delicious!

One of our founder’s favourite ways to use tea in cooking is by making a ‘tea salt’ – essentially grinding tea leaves and sea salt together as a delicious finishing flourish.

Check out our favourite recipes here.

Q: HOW IS YOUR TEA LOCAL?

A: At Pluck, we proudly highlight local and Canadian grown ingredients in our teas.

From Prince Edward County lavender, to Southbrook Vineyards grape skins, Chocosol cocoa nibs, and Nova Scotia berries we are always on the lookout for new ingredients to showcase in our premium blends.

We blend and pack by hand at our facility in Toronto.

Q: DO YOU USE ARTIFICIAL FLAVOURS IN YOUR TEAS?

A: No. We only use natural ingredients.

Q: HOW DO I PROPERLY PREPARE TEA?

A: Different teas benefit from specific preparations. For a perfect cup, use the following guide:

TYPE WEIGHT* TEMP TIME
Black 2.5g 200-212 3-5 min
Green 2.5g 170-180 2-3 min
Oolong 2.5g 190-200 2-3 min
White 2.5g 160-175 2-3 min
Tisanes 2.5g 200-212 4-7 min

* Standard is 2.5g loose tea per 6oz serving.

TYPE APPROX. VOLUME PER 2.5G
Black Rounded Teaspoon
Green Heaping Tablespoon
Oolong Rounded Teaspoon
White (Pai Mu Tan Style) Heaping Tablespoon
Tisanes Varies