IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Making sure our customers are thrilled with their Pluck Tea experience is always our top priority.
In the event that your online order does not meet your expectations, please contact us immediately at firstname.lastname@example.org or call us at 416-882-7787 and we will make it right. We are open Monday - Friday from 8:30am - 4:30pm EST.
Please note that as a GMP / HACCP certified facility, we cannot accept returns of tea for food safety reasons.